Consulting Services

Our Consulting Philosophy

Participatory: Every solution is co-created through facilitation tools like Technology of Participation (ToP), Consensus Workshops, and Focused Conversations.
Practical: We go beyond design — we handhold implementation, capacity building, and system embedding.
Integrated: All our frameworks — BSC, PMS, BPM, and OD — connect strategy, structure, and performance.
Digitally Enabled: We leverage our Goal Execution Software (Gx) to automate strategy execution, review, and alignment.
Integrated Strategy Analysis: Leverage strategy analysis tools using a bottom-up and top-down approach, gathering insights across all functions and levels, and aligning them with the organization’s strategic vision

Strategic Management & Performance System (SPMS)

(Based on the Integrated Strategic Management & Performance System – LBL Strategies, USA)
We work side by side with leadership teams to design and institutionalize a strategy-driven performance culture.

Consulting Approach:

Facilitate collaborative strategy formulation using Technology of Participation (ToP) and Consensus Workshops for stakeholder alignment
Apply the LBL Integrated Strategic Management and Performance System (SMPS) to ensure strategy–execution linkage
Develop strategy maps, objectives, KPIs, and initiatives fully aligned with organizational priorities
Build cascaded scorecards from corporate to individual levels for total alignment
Support clients in setting up governance mechanisms, review systems, and feedback loops
Handhold organizations through implementation, review, and digital enablement using Goal Execution Software (Gx)

Balanced Scorecard (BSC)

(Based on the Kaplan & Norton Framework)

We help organizations translate strategic intent into measurable results through the proven Balanced Scorecard methodology.

Consulting Approach:

Conduct interactive strategy mapping and BSC design sessions using ToP facilitation techniques
Develop objectives, KPIs, and initiatives under the four perspectives: Financial, Customer, Process, and Learning & Growth
Facilitate strategy communication and alignment workshops to cascade BSCs across levels
Handhold leaders in scorecard reviews, data interpretation, and continuous improvement cycles
Integrate BSC with OKRs, KPIs, and PMS software for real-time visibility and accountability
Build internal capability through training and coaching for sustainability

KPI-Based PMS

(Based on the Integrated Strategic Management & Performance System – KPI Institute, Australia)

To design and implement a KPI-Based Performance Management System that translates strategy into measurable outcomes, drives accountability, and enables data-driven decision-making.

We work closely with leadership teams to design and institutionalize a strategy-driven performance culture.

Consulting Approach:

Facilitate strategic alignment by understanding the organization’s vision, mission, and priorities, and translating them into departmental and individual KPIs.
Develop a comprehensive KPI framework with clear, measurable, and actionable indicators, classified into Leading vs. Lagging, and by Cost, Time, and Quality dimensions, along with business success factors.
Enable flexible KPI design, allowing development through annual business plans or goal-setting methods, with or without the Balanced Scorecard framework.
Support the organization through implementation, training, and digital enablement using PeopleKPIs, ensuring adoption, smooth transition, and integration into daily operations.
Build governance mechanisms, review systems, and feedback loops to sustain KPI relevance, effectiveness, and impact.
Handhold clients to embed a performance culture of continuous improvement and accountability.

Outcome:

A robust KPI-Based PMS that links strategy to measurable outcomes, enhances accountability, improves operational performance, and fosters a culture of continuous improvement—fully supported through expert guidance and digital enablement.

OKR-Based PMS

(Based on the Integrated Goal Management Framework – KPI Institute, Australia)

To help organizations adopt and institutionalize the Objectives and Key Results (OKR) framework for strategic alignment, agility, and results-driven performance.

Consulting Approach:

Facilitate collaborative OKR formulation sessions to ensure alignment between leadership, teams, and individuals through participatory workshops and consensus-building.
Translate strategic priorities into clear, outcome-focused Objectives and measurable Key Results that drive focus, ownership, and accountability.
Apply a hybrid OKR model—balancing ambition and realism—to fit organizational maturity and culture, integrating quarterly OKRs with annual business goals.
Develop a cascading structure that links corporate OKRs with team and individual OKRs to maintain transparency and alignment across all levels.
Support clients in implementation, tracking, and review using PeopleOKRs, ensuring smooth digital adoption and continuous engagement.
Establish governance, rhythm of review (check-ins, retrospectives, and scoring), and feedback mechanisms to sustain OKR discipline and learning.
Handhold organizations through the transition from traditional PMS to OKR-based performance culture.

Outcome:

A results-driven OKR system that sharpens strategic focus, enhances alignment, increases agility, and fosters a transparent, high-performance culture—empowered through expert facilitation and digital enablement.

Organization Design (OD)

(Based on Ashridge Hult International Business School Methodology)

We help organizations shape structures, roles, and systems that drive strategy execution and agility.

Consulting Approach:

Conduct diagnostic studies and stakeholder mapping to define organizational challenges and aspirations
Use ToP participatory design sessions to co-create value chain maps and organizational models
Apply Design Principles and Nine Tests to evaluate strategic fit and effectiveness
Facilitate rapid prototyping and concept evaluation using tools like RAPID decision grids
Develop collaboration models, employee migration strategies, and transition plans
Conduct change impact assessments and scenario testing for sustainable transformation
Provide ongoing handholding and change facilitation support throughout implementation

Business Process Management (BPM)

(Aligned with APQC Process Classification Framework)

We help organizations design and optimize their processes for efficiency, consistency, and value delivery.

Consulting Approach:

Facilitate process discovery and redesign workshops using ToP participatory tools
Apply the APQC Process Classification Framework to benchmark and standardize processes
Identify and eliminate bottlenecks, redundancies, and non-value-adding activities
Develop process KPIs and ownership structures to strengthen governance
Support digital workflow design and automation aligned with process goals
Handhold clients through pilot testing, performance tracking, and continuous improvement cycles