May 13, 2017
September 21, 2017
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KPI Master Class


Savvy Consultancy & Training is a Performance Management Consultancy & Training firm in Bangladesh offering full range of KPI consulting, training and organizational development solutions to help you strengthen employee engagement, improve individual and team performance, and plan for the future.

Savvy Consultancy & Training arranges 2 day long public program on “KPI Master Class”. Why KPI Based Performance Management? As the saying goes, “what gets measured gets done”. or to translate that into more formal business language Key Performance Indicators (KPIs) are the vital navigation tools that help organizations and individuals understand whether they are on the path that leads to success, or importantly not as the case may be, and drive the necessary changes in behavior and focus.

The correct set of KPIs help managers target areas of poor performance enabling insight to be gained and corrective action to be taken sooner. Also importantly, well designed and managed KPIs allow managers to highlight areas of success and to communicate with and lead their teams with more conviction and positive focus. Clearly KPIs, when identified and designed correctly, and when properly managed have a huge bearing on the delivery of successful outcomes. Conversely, poorly designed KPIs, or KPIs that are poorly maintained can feed misinformation and build poor or incorrect insight, potentially scampering even the most successful enterprises. It’s therefore vital to make sure that your KPIs have been well conceived and that they can be well maintained over time.

Why do You Need Performance Management System?

Organization’s Benefits: Improved organizational performance, employee retention and loyalty, improved productivity, overcoming the barriers to communication, clear accountabilities, and cost advantages.

Manager’s Benefits: Saves time and reduces conflicts, ensures efficiency and consistency in performance.

Employee’s Benefits: Clarifies expectations of the employees, self-assessment opportunities clarify the job accountabilities and contributes to improved performance, clearly defines career paths and promotes job satisfaction.

Why KPI Based Performance Management System?

 Increase revenue
 Clear roadmap for future
 Encouraging employees to achieve
 Better understanding of the problem
 Help in decision making and analysis
 Improvement in the organization
 Prevents risk and threats
 KPIs help to measure how well companies, business units, projects or individuals are performing compared to strategic goals and objectives.
 Well-designed KPIs provide the vital navigation instruments that give you a clear understanding of current levels of performance.
 KPIs establish high performance culture in the organization.
 Increase employee retention, engagement, satisfaction and reduce attrition.
 It is a navigation tool to drive business.


The World of KPIs:

  • Challenges in performance measurement;
  • Value added by KPIs;
  • Concept Map,
  • System Map
  • Strategy Map
  • BSC

Understanding KPIs:

  • KPI Terminology;
  • KPI Lifecycle;
  • SMART objectives;
  • Performance Integration tool kit.


KPI Typology:

  • Leading vs, lagging KPIs;
  • Qualitative vs, quantitative KPIs;
  • Efficiency vs, effectiveness KPIs.
  • Subjective vs objective KPIs


KPI Taxonomy:

  • Interdisciplinary systemic worldview;
  • KPI use case scenarios;
  • KPI DNA map.

KPI Selection:

  • KPI selection for organizational scorecard
  • KPI sources & techniques.

KPI Alignment:

  • KPI alignment approaches
  • KPI selection for corporate scorecard
  • KPI Balancing
  • KPI Clustering


KPI Documentation:

  • KPI documentation form functions, design & process.


Working with targets:

  • Target setting process;
  • Challenges;
  • Negative behaviors
  • Weights and indexes.


Data Gathering:

  • Data quality dimensions
  • Reporting data sources
  • KPI activation tools & techniques;
  • Data custodians & collection methods.


Data Visualization:

  • Designing efficient templates, usability
  • Scorecard and dashboard design.
  • Color coding


For Details please contact:

Cell: +8801714106921

E-mail: [email protected]

Contact Person: Mr. Selim Miah

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